Member Benefits

Human Trafficking Resources

Report Suspected Human Trafficking To Law Enforcement:
Call U.S. Immigration and Customs Enforcement at (866) 347-2423 or you can contact the National Human Trafficking Hotline at (888) 373-7888 or text BeFree (233733).

The California Hotel & Lodging Association (CHLA) is working with members, state and federal agencies and other interested parties, to help the hotel and lodging industry better combat the abhorrent practice of human trafficking, and more specifically, child sex trafficking.

Human trafficking - modern day slavery - is not just a problem in developing nations; estimates show that thousands of men, women, and children are trafficked in the United States each year primarily for sexual or labor exploitation. Trafficking networks often rely on legitimate businesses, like hotels, to sustain their operations and infrastructure. 

As an industry, we recognize that hotels can play an important role in fighting trafficking networks. The American Hotel & Lodging Association, with input from partner state associations, have developed “Hotel Industry Principles” following numerous discussions with various members in the hotel industry to determine how best we can work with our hotel employees to address these terrible crimes. As part of this effort, hotel companies and properties are encouraged to review their current procedures and policies on human trafficking. 

Below are the hotel industry principles we encourage every hotel company and property to follow:
  • Educate employees to recognize and report instances of trafficking when perpetrated or attempted in or around hotel properties;
  • Establish policies and procedures for reporting of instances or suspected instances of trafficking;
  • Encourage other companies and parties in the hotel industry to join the fight against trafficking, and collaborate with those companies that have already done so;
  • Encourage business partners in the broader travel industry and beyond to educate their employees and take other necessary steps to combat trafficking; and
  • Work collaboratively with law enforcement and policymakers so that industry and government initiatives can be appropriately and efficiently integrated into a society-wide effort to combat trafficking.

CHLA will continue to be a resource in the fight against human trafficking, and will work to provide regular updates on the hotel industry’s actions and successes.

poster-image.jpgGuardian Seal® Human Trafficking Indicator Cards

CHLA, with the team at Guardian Group are providing you access to free Indicators of Sex Trafficking cards and posters. 

Hotels are the most popular locations for traffickers to carry out this heinous crime and these cards will help your staff recognize and report it, keeping your guests and properties safe.  Educate yourselves on these important indicators.  It can save lives.

Click on the links below to download a PDF copy of the cards or posters, available in English or Spanish.

  • Indicator Card 3.5x8.5 - Front Desk & Lobby Staff:  English  |  Spanish
  • Indicator Card 3.5x8.5 - Housekeeping Staff:  English  |  Spanish
  • Indicator Poster 11x17 - All Staff:  English  |  Spanish

Guardian Seal® Human Trafficking Training

In partnership with Guardian Group, CHLA is proud to offer our members free, in-depth, online human trafficking training.  The Guardian Seal® Training is the most comprehensive human trafficking training in the industry, helping to keep staff and guests safe, while protecting innocent victims and preventing hotels from costly lawsuits.

This 20-minute training is available to all CHLA Members at no cost. Please log into the members only section to sign-up now.

CHLA has partnered with the U.S. Department of Homeland Security’s (DHS) Blue Campaign to combat human trafficking. Your property can support the Blue Campaign’s efforts in helping to increase human trafficking awareness through their public awareness campaign, resources, and training materials. 

Actions You Can Take:
  1. Display an awareness poster in your employee area.
  2. Hand out the Human Trafficking Indicators card
  3. Check out other Department of Homeland Security (DHS) anti-human trafficking materials on the Blue Campaign Website
  4. Learn more about your responsibilities as an employer
  5. Watch Training Videos from the Blue Campaign to learn the signs of human trafficking.
  6. View the Blue Campaign Public Service Announcement on how to recognize and report human trafficking.  
  7. Share your ideas on how the DHS and your company can help raise awareness and combat human trafficking.

CH_LA_BC_PP_ENG_NB_8_5x11_FINAL3_1.pngBack-of-House Posters

As a member benefit, CHLA is pleased to offer the 11x17 human trafficking poster, displayed to the right, for any member properties to display in employee areas and break rooms. CHLA members can order these posters for your property, free of charge, by contacting Michelle Donohue at 916-554-2663 or michelle@calodging.com.

  • Sex Trafficking Awareness Poster - 8.5x1111x17
  • Forced Labor Awareness Poster - 8.5x1111x17 (Available by download only.)
  • Domestic Servitude Awareness Poster - 8.5x1111x17 (Available by download only.)

More Resources to Combat Human Trafficking:

CHLA Partners